5 Replies Latest reply on Jan 18, 2018 12:27 PM by georgew6640896

    unknown software exception (0xc0000409) occurred in the application at location 0x0041240b

    Level 1


      Good day,

       

      Whenever I select an Adobe PDF file (not actually opening it) or if I actuall do open it, I always get this delaying error display: "The exception unknown software exception (0xc0000409) occurred in the application at location 0x0041240b". If it displays the error if you click Cancel, or Ok, it closes the PDF, and you need to reopen it, at which the second attempt it does not display the error message. Anyone have an idea what may be causing this?

       

      OS: Windows XP SP2

      Adobe Reader Version: 11.0.0.6 (be advised that this problem has be persistent in many versions since V10.00)