Have been using PP CC for a while now having migrated from FCP 7 last year. Everything fine and really enjoying the experience.
Until today that is! When I try to export a sequence from the timeline PP hangs. Not a regular crash with spinning wheel, but no buttons work and all menu functions are greyed out execpt for the Apple menu/Premier Pro from which I can select Hide/Show Premier Pro and Hide/Show Others etc.
I have looked around the forum and found numerous entries about quitting Cloud, logging out, logging back in, which I have done; I have uninstalled Cloud and reinstalled it and get the same results. I have even opened up another project and tried to export sequence from timeline also with the same results.
I have checked Preferences and my Cloud account appears in the users. Am totally flumoxed!
I am on Mac OS 10.8.5 on a 3.4ghz intel Core i7 with 16GB ram. Premier Pro Version is 7.2.2 Creative Cloud is 22.214.171.1247 (seems long!) Cloud says all applications are totally up-to-date.
Any help/suggestions much appreciated thanks.
You need to be in http://forums.adobe.com/community/premiere?view=discussions
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
Before you go there to ask for program user help, some links to read
I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931
Mac & nVidia Driver http://forums.adobe.com/thread/1075592
Mac Retina Bug http://forums.adobe.com/thread/1159632
Troubleshooting guide for Mac freeze
External speakers stop playback http://forums.adobe.com/thread/1370072?tstart=0