3 Replies Latest reply on May 16, 2014 3:12 PM by Josh_Corey

    Basic and Plus FormsCentral

    Tmach

      If you are to get the FormsCentral Plus package and pay it in full for the whole year, if you were to cancel it after 6 months are you reimbursed after six months (or any time period that is not used in full?)

       

      After the 99cent trial it goes up to 14.99$ are you required to pay that in full for a year and once you have started using the 14.99$ package does it include the same features as the Plus package?

       

      In regards to the 5 forms in the basic package, is it 5 forms for a whole month/ 5 active forms that can be deleted and added/ or 5 forms for a whole year subscription?

        • 1. Re: Basic and Plus FormsCentral
          Josh_Corey Adobe Employee

          The difference in pricing is related to the committment you are making. 

           

          If you were to an account active for a year, the Plus account is both cheaper over the year, and gives you more features.  To get this pricing and feature set you are making a year committment.  The "Basic" account is month to month and can be cancelled at any time.

           

          In the "Basic" package you can have up to 5 forms in your account at any time that you authored, if you delete forms you can add more.  5 forms at any one time.

           

          Thanks,

          Josh

          • 2. Re: Basic and Plus FormsCentral
            LLreunion

            Josh,

             

            Is there a cancellation fee with Forms Central Basic?

             

            Thanks,

            Sara

            • 3. Re: Basic and Plus FormsCentral
              Josh_Corey Adobe Employee

              Hi LLreunion;

               

              No, the Basic plan is billed monthly and the automatic renewal can be turned off anytime, once turned off it will not renew the following billing cycle and there is no additional fee.

               

              Thanks,

              Josh