0 Replies Latest reply on Apr 26, 2014 2:43 AM by Sketchy Pictures

    Syncing: Page Not Found and Server Error

    Sketchy Pictures

      Hi,

       

      I'm having problems with my Creative Cloud files syncing.  I keep getting an error saying that it was unable to sync due to a server error.  And when I log into the Creative Cloud website I get a "Page Not Found" error when creating new folders or browsing through files.

       

      I've been having proglems lately with the desktop sync and using the Adobe Touch apps like Adobe Ideas.  I found just working in the app for a few minutes on a client project the app would generate a ton of "conflict" versions.  And currently Adobe Ideas can't sync with Creative Clouds because it's been stuck on "Awaiting Connection" for a few hours now.

       

      Any help with the matter would be greatly appericated.  Thanks!

       

      -Ryan

       

      Below are some screenshots I took of the errors along with some console warnings as well.

      Page Not Found.png

      Server Error.png

      Sync Failed.png

       

      4/26/14 12:09:15.889 AM Adobe CEF Helper[4373]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 12:09:16.049 AM Adobe CEF Helper[4374]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 12:09:16.198 AM Adobe CEF Helper[4374]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

      4/26/14 12:09:16.896 AM Adobe CEF Helper[4373]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

      4/26/14 12:49:32.204 AM AdobeAcrobat[5118]: void CGSUpdateManager::log() const: conn 0x205a7: spurious update.

      4/26/14 12:54:48.743 AM Adobe Bridge CC[5228]: ICARegisterForEventNotification-Has been deprecated since 10.5.  Calls to this function in the future may crash this application.  Please move to ImageCaptureCore

       

       

      4/26/14 12:09:09.132 AM Creative Cloud[4359]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 12:09:09.198 AM Creative Cloud[4359]: objc[4359]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 12:09:09.198 AM Creative Cloud[4359]: objc[4359]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 12:09:12.034 AM Creative Cloud[4359]: objc[4359]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 12:09:12.034 AM Creative Cloud[4359]: objc[4359]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 12:09:14.035 AM Creative Cloud[4359]: objc[4359]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.

      4/26/14 12:09:14.035 AM Creative Cloud[4359]: objc[4359]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.

      4/26/14 12:12:47.000 AM kernel[0]: process Creative Cloud[4359] caught causing excessive wakeups. Observed wakeups rate (per sec): 207; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45497

      4/26/14 12:12:50.978 AM spindump[4430]: Saved wakeups_resource.spin report for Creative Cloud version 1.5.0.367 () to /Library/Logs/DiagnosticReports/Creative Cloud_2014-04-26-001250_iMac.wakeups_resource.spin

      4/26/14 4:48:40.804 AM Creative Cloud[8428]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 4:48:40.882 AM Creative Cloud[8428]: objc[8428]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 4:48:40.882 AM Creative Cloud[8428]: objc[8428]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/ACC/C3ContainerBL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 4:48:43.813 AM Creative Cloud[8428]: objc[8428]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 4:48:43.813 AM Creative Cloud[8428]: objc[8428]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Creative Cloud/AppsPanel/AppsPanelIL.dylib. One of the two will be used. Which one is undefined.

      4/26/14 4:48:45.689 AM Creative Cloud[8428]: objc[8428]: Class HTTPHeader is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.

      4/26/14 4:48:45.690 AM Creative Cloud[8428]: objc[8428]: Class ProxyManager is implemented in both /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib and /Applications/Utilities/Adobe Application Manager/UWA/UpdaterCore.framework/UpdaterCore. One of the two will be used. Which one is undefined.

      4/26/14 4:51:47.000 AM kernel[0]: process Creative Cloud[8428] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

       

      4/26/14 3:14:56.873 AM AdobeAcrobat[5118]: void CGSUpdateManager::log() const: conn 0x205a7: spurious update.

      4/26/14 3:44:12.770 AM AdobeAcrobat[5118]: void CGSUpdateManager::log() const: conn 0x205a7: spurious update.

      4/26/14 3:46:18.355 AM AdobeAcrobat[5118]: void CGSUpdateManager::log() const: conn 0x205a7: spurious update.

       

       

      4/26/14 4:48:46.996 AM Adobe CEF Helper[8455]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 4:48:47.214 AM Adobe CEF Helper[8456]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650

      4/26/14 4:48:47.361 AM Adobe CEF Helper[8456]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.

      4/26/14 4:48:49.171 AM Adobe CEF Helper[8455]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.