2 Replies Latest reply on May 4, 2014 7:49 AM by garpofnyc

    import not working


      Updated to LR 5.4 yesterday and now find I can't import any photos.  Anyone else having this problem or did I do something wrong?  Maybe the install didn't work correctly.  Do I need to reinstall?  Anyone have a suggestion?


      Lightroom version: 5.4 [955652]

      Operating system: Windows 7 Home Premium Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 4

      Processor speed: 2.6 GHz

      Built-in memory: 8102.7 MB

      Real memory available to Lightroom: 8102.7 MB

      Real memory used by Lightroom: 211.6 MB (2.6%)

      Virtual memory used by Lightroom: 178.0 MB

      Memory cache size: 28.2 MB

      Maximum thread count used by Camera Raw: 2

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1366x768


      Thanks, Ian