Has any one of you had the following problem?
I am in Belgium, if that has any impact on the reply.
ID keeps requiring registration when I start the software.
I could retype the license number but :
1/ what a hassle
2/ when I work from my camping car with no internet it will be to no avail
I chatted twice with adobe's Indian support
I have no intention to switch to ID CC.
Once they solved it from their side (in October)
Second time ( it started this funny procedure a week ago again), they told me to delete a cache file (in program files 86/ commonfiles/ adobe/ slcache)
It worked for a week. It popped up again yesterday. I deleted the cache file.
Today: it requires reg. nb again, but no cache file available...
It took us half an hour to find this solution with Indian support
I find preposterous to spend so much time on someone else's mistake.
Can anyone please help from here?
Thanks a lot!
Unfortunately we cannot help with registration issues here.
what forum can help then? some other users MUST have had this problem...
Unless another user happens to have had the same problem and know another solution other than the one you tried with customer support there is nothing anyone here, or on any Adobe forum, can offer you. Registration issues require the intervention of Adobe staff who do not monitor these forums.