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1. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
Did you re-generate your WebHelp after applying the fix?
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2. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
Thanks Jeff.
Yes, I did and restarted my machine and RoboHelp, generated a new project and still same results. Is there some IE setting that needs adjustment, maybe?
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3. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
You can try making sure that JavaScript is enabled & that the location of your help is a “Trusted Site”
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4. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
Thank you Jeff.
Finally, I was able to display WebHelp TOC, index, search in IE11 after I had copied the fix .js files also into the custom template folder that my company uses. However, when I start from the file I specified as the Start Page when generating the output, the WebHelp TOC, index, search wouldn't display again. It would only display correctly when I started from whnjs.htm.
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5. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
“the custom template folder that my company uses” – huh? You sound like you’re doing something not quite “normal” in RH WebHelp terms here.
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6. Re: TCS 4, RoboHelp 10: The WebHelp TOC, index, and glossary do not display any entries, even after down
I agree, that's what makes troubleshooting even harder.