4 Replies Latest reply on Apr 29, 2014 11:32 AM by A.T. Romano

    Elements 12

    coastfa805

      How can I get Elements 12 to recognize a DVD drive on a new Mac Pro? I cannot import a DVD because the drive doesn't show as a source.

        • 1. Re: Elements 12
          John T Smith Adobe Community Professional & MVP

          This may not help, but over on the Windows side of things there are "some" programs which "hijack" the drive so PrEl can't see the drive

           

          These links MAY give you some ideas for your Mac

           

          Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning

          .

          Start --> http://forums.adobe.com/thread/608660

          #2 has WHY Explained http://forums.adobe.com/thread/607390

          Plus http://forums.adobe.com/thread/562941

          http://helpx.adobe.com/creative-suite/kb/cd-dvd-drive-recognized-application.html

          • 2. Re: Elements 12
            A.T. Romano Level 7

            coastfa805

             

            I am strictly an Elements Windows user, but I would ask this. Is this involved DVD drive on the Mac computer internal or external?

             

            What exactly are you doing when you write

            I cannot import a DVD because the drive doesn't show as a source.

            Are you attempting to rip VOBs (video files) from the DVD-VIDEO format on the DVD disc using Premiere Elements 12 Add Media/"DVD camera or computer drive"/Video Importer or something else? Are you saying that in the Burner Location of the burn dialog, your burner is not listed?

             

            More questions later depending on your input on your issue.

             

            Thanks.

             

            ATR

            • 3. Re: Elements 12
              coastfa805 Level 1

              You are exactly right. I have an Apple SuperDrive connected to the Mac pro (I'm a brand new Mac user) and the external drive appears as an option when I click on import from "DVD/Camera or computer drive"  but when I select the external DVD drive Elements 12 show no sources at all to import from. Reinstalling the software was no help. Thanks for your're response!

               

              Troy

              • 4. Re: Elements 12
                A.T. Romano Level 7

                castfa805

                 

                Any further developments with your Apple Super Drive recognition by Premiere Elements 12 on Mac pro?

                 

                Does your Mac pro have a built in external drive besides the Apple SuperDrive?

                 

                Hoping SG (Premiere elements Mac user) will have time to view your thread and help out on this one.

                 

                More later.

                 

                Thanks for the follow ups.

                 

                ATR