0 Replies Latest reply on Apr 28, 2014 5:13 PM by newman1921

    Downloading e-pub book

    newman1921

      I have a Sony e-reader, model number PRS-600, serial number 14840337 1473535.  I have downloaded an e-pub book from my library to my desktop (Windows 8).  I installed Adobe Digital Editions on my computer.  When I open ADE and drag the e-pub book from my desk top to the e-reader symbol on the ADE screen I get the following message:

       

      Unable to Download

       

      Error getting license.  License server Communications Problem

       

      E_AUTH_BAD_DEVICE_KEY_OR_PKCS12

       

       

      I don’t know what to do.