Have you tried downloading the trial version and using your serial
number to activate it?
The trial version is a complete product and can be activated by
inserting the valid serial number.
I haven't tried that, no. I considered it and likely will download the trial version today. But my concern is that I purchased the Photoshop Elements 12 package and when the trial is over, won't I just be going through this all over again? Thanks.
The file for the trial is EXACTLY the same as the regular download. When you go to install it you choose between Start Trial and I have a serial number. Just enter your serial number.
Yes, I happened to finally figure that out this morning. A bit counterintuitive to choose "download trial" and then have the option to select "I purchased - download full program" -- but it worked and I have Photoshop on my laptop now. Thanks.