4 Replies Latest reply on Apr 29, 2014 7:07 PM by R_Kelly

extension manager permission...

Janet C Schill Apr 29, 2014 5:32 PM

When trying to load the Kubota dashboard using the extension manager for CS5 I get a message that says "You don't have the appropriate permissions required to perform this operation. Contact your system administrator to obtain permission." Apparently I need to change a setting somewhere because I am the only one who uses the computer and program. Can someone help me out?

1. Re: extension manager permission...

Chuck Uebele Apr 29, 2014 5:48 PM (in response to Janet C Schill)

What OS are you using? On Windows, you can no longer make changes to things in the program files, so you just have to go in with your admin logon and give yourself permission to the folders.
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2. Re: extension manager permission...

Janet C Schill Apr 29, 2014 5:53 PM (in response to Chuck Uebele)

You may think I'm stupid but how do I do that? Yes, I use windows.
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3. Re: extension manager permission...

Chuck Uebele Apr 29, 2014 6:12 PM (in response to Janet C Schill)

No, I don't think that. Go to to Explorere and find the Program Files folder, then Adobe (I'm assuming this issue is with your program folders rather than your personal app data folders). Right click on the Adobe folder and in the context menu select "Security." Click the "Edit" button and select your logon ID. Click the box that says "Full Control," then select "Apply." That should do it. Then close all the dialog boxes.
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4. Re: extension manager permission...

R_Kelly Apr 29, 2014 7:07 PM (in response to Janet C Schill)

Usually you just have to right click on the Extension Manager shortcut and select Run as Administrator

That gives the extension manager permission to install stuff in the photoshop program files folder
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