About 3 weeks ago, I had to install Adobe’s Creative Cloud on my computer. The two apps that I downloaded from CC were, InDesign and Photoshop. I use RoboHelp 9 (soon upgrading to 11) daily.
when I run RoboHelp it becomes very slow, sometimes non-responsive. When I turn off the CC in the Task Manager, Robohelp instantly comes back to life.
Big issue, when I work remotely…I can’t get to Task Mgr. to turn off CC. I have to have someone in the office do this. It seems like when I either remote desktop or VPN into my system, it starts CC, because when I leave at night…I do not shut my system down.
Question: Can I just uninstall CC off my system and then when I ever need to upgrade InDesign or Photoshop, I can reinstall? Any other suggestions? Very frustrating. Not a fan of CC!
Turn off the automatic check for updates in CC. You are probably triggering some port it is listening on and it interprets your connection as an incoming update.
In Preferences CC, I had already turned off Syncing. I turned off all notifications and deselected "Launch at Login. Didn't see anything specifically about "automatic check for updates," but hopefully this will fix it. I guess I will know tomorrow when I remote desktop in. I just had to turn off CC in task Mgr. again because Robohelp wouldn't open a file. I am hoping that the Launch at Login is what was triggering it. Thanks