2 Replies Latest reply on Apr 30, 2014 8:29 AM by ctilly

    Robohelp doesn't repond when I have Creative Cloud running?

    ctilly

      About 3 weeks ago, I had to install Adobe’s Creative Cloud on my computer. The two apps that I downloaded from CC were, InDesign and Photoshop. I use RoboHelp 9 (soon upgrading to 11) daily.

      when I run RoboHelp it becomes very slow, sometimes non-responsive. When I turn off the CC in the Task Manager, Robohelp instantly comes back to life.

       

      Big issue, when I work remotely…I can’t get to Task Mgr. to turn off CC. I have to have someone in the office do this. It seems like when I either remote desktop or VPN into my system, it starts CC, because when I leave at night…I do not shut my system down.

       

      Question: Can I just uninstall CC off my system and then when I ever need to upgrade InDesign or Photoshop, I can reinstall?  Any other suggestions? Very frustrating. Not a fan of CC!