Hi there, I have a form that I use to receive quote requests from clients. When they submit the form, I usually click "Save As PDF" so that I can email them their responses to be double-checked. I once had a lady say that none of the form fields she filled out on the form showed up for her after receiving this PDF (they were all blank when she viewed the PDF on her screen). Finally, everytime I PDF a form, and view it on my iPhone, the form fields are blank there as well.
Is there a workaround to this? It doesn't seem to be of much benefit to PDF responses if they won't show up digitally across devices...?
Thanks so much for the help in advance!!
Can you please check to make sure that your users are viewing the PDF with the mobile Adobe Reader? If you are still having trouble viewing forms on iOS devices could you please email me an example of a problem form and I'll have a look at it here? (firstname.lastname@example.org)
Note that it will work in Acrobat 11 as well as 8-10 as stated.
It would be nice if FormsCentral gave you the option to download flattened versions, so you might want to submit this as a feature request.