1 Reply Latest reply on Apr 30, 2014 9:01 AM by A.T. Romano

    I am experiencing the same issues w/ Premier 10 and Premier Trial 12

    eddystevehaven

      I downloaded Premier 12 trial to see if I should upgrae since I no longer can use my Premier 10 due to the Display Driver issues.  When I opened a project I created through the Premier Elements 12 trial version, it opened up in Premier 10 therefore not allowing me to go forward bec the Duspladriver message popped up again.  Why would it default to Premier 10 if i created it in premier 12 trial? Do I have to deinstall Premier 10 first?

        • 1. Re: I am experiencing the same issues w/ Premier 10 and Premier Trial 12
          A.T. Romano Level 7

          eddystevehaven

           

          What computer operating system is your Premiere Elements 10 and 12 running on?

           

          If you are opening a project.prel created in 12, and 10 is opening check (Assuming Windows 7 64 bit computer)

          Control Panel

          Programs

          Default Programs

          Set Association

          ......Associate a file type or protocol with a specific program

          ...........look for .prel and set for Premiere Elements 12

           

          Or

           

          You can right click the project.prel file, select Open with, and select Premiere Elements 12.

           

          Remember, once you edit a project.prel created in an earlier program in a later program, you cannot go back and edit the later version edited one in the earlier version.

           

          As for these display card error messages....

          a. What video card/graphics card is your computer using? Is the computer using more than 1 video card/graphics card?

          If NVIDIA GeForce is involved with Premiere Elements 10, have you read the Premiere Elements 10/NVIDIA GeForce announcement at the top of this forum.

           

          Have you attempted to delete the BadDrivers.txt file for Premiere Elements 10 and 12 after you have verified that you have the latest version of the video card/graphics card up to date (applies to all but Premiere Elements 10 NVIDIA GeForce where you want a driver version roll back not update to latest driver version). Once I know the computer operating system, I can give you specific path to the BadDrivers.txt file that you need to delete.

           

          Please review and consider and then we can discuss what next.

           

          Thank you.

           

          ATR