I'm trying to import video frames to layers in Photoshop CC, the most recent edition. I'm using a Mac OS X Maverick version 10.9.2.
The video I'm working with is a .mov file with the following codecs: Timecode, Linear PCM, CEA 708, Apple ProRes 422 (HQ).
When I import frames to layers, the window is black. *Note: The audio works here, picture does not appear.
When I select OK, the layers are transparent.
This issue is specific to Photoshop CC. I tested the same .mov file with the same codecs in the most recent edition of Photoshop CS6, and import video frames to layers worked successfully.
I also tested the same .mov file using another user's computer and their edition of Photoshop CC, and experienced the same issue - black screen, transparent frames.
This leads me to believe it is an issue specific to the Photoshop CC software.
Is there a fix for this, or do you have recommendations on ways to convert the .mov file so it's viewable in Photoshop CC?
Thank you for your help.
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll