I have purchased the DVD version "Adobe Premiere + Photoshop Elements 12" last Saturday.
After installing the programs and creating my account, I noticed it was in English.
As I am Flemish Belgian I rather wanted the program language in Dutch.
I uninstalled the programs along the Configuration screen.
Later on I have learned I had to deactivate first.
In order to get the programs in my language, I have learned via the forum that I have to download a trial version and then have to change the language.
I did it by signing in with my serial numbers.
The installation went through until the end.
When I run both programs, The language indeed is in Dutch but I only can use the Organizer.
When I choose the Editor, I am asked to sign in. (my account on that screen already is noticeable).
By clicking the sign in button I am asked in the next screen to connect to the internet in order to validate the serial number.
By doing this I notice there is a motion but the screen remains the same. Nothing happens. The opening screen hangs on.
This is where I am now . I am now spending each evening since 4 days and still have 3 days until the validation time is expired.
I would be grateful If someone could help me through this nightmare.
I would very much recommend you contact Adobe Tech Support. Your issue may be too specific for us to address it on this user-to-user forum.