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1. Re: Problem importing media into Premiere Elements
John T Smith May 1, 2014 2:30 PM (in response to Disleydog)For MOV files, what version of Quicktime do you have installed?
Also, AVI is a wrapper... what is inside YOUR wrapper?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
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2. Re: Problem importing media into Premiere Elements
Disleydog May 1, 2014 2:49 PM (in response to John T Smith)Thank you, I installed Quicktime and it now works, I cannot thank you enough.



