1 Reply Latest reply on May 3, 2014 6:54 AM by Mylenium

    Cannot sign in to Creative Cloud for PC and Photoshop CC

    vibhu000

      Hello,

       

      I use Windows 8 with i7, 8 GB RAM, and 2 GB Nvidia graphic card.

       

      Around 12 hours ago I subscribe to Photoshop CC and Lightroom 5.

       

      First I downloaded Lightroom 5 and installed it. It is working smoothly with no issues.

       

      After that I installed Photoshop via Adobe Creative Cloud for PC. After installing Photoshop, Photoshop kept on crashing whenever I open it. Then I signed out from Adobe Creative Cloud for desktop restarted my PC thought that it would solve my problem. After restarting my PC, I cannot log in to Creative Cloud for desktop. Whenever I try to log in, it logs me in for 1-2 seconds and then automatically logs me out. Add on, Photoshop is asking for a serial number. Please note that my Lightroom is still working smoothly.

       

      Warm Regards,

      Vaibhav