Forum software 'upgrade'

Come on Steve you know someone in corporate HQ has ticked this one off his list and you can now consider me ticked off as well ;-)

Sheesh.

This goes beyond useless and into the realms of "maybe if we make it really bad they'll stop posting things".

I wish they'd quit re-inventing the wheel and making it more like a square every time.  You can buy vBulletin or Invision Power Board for very little money and have a functionality ten times better than I've ever seen on these home made bits of rubbish.

Okay...if you haven't found it, there's an option on the upper right to turn the main page back into a list from the pile of thumbnails...still pretty useless but vaguely useable.

Thanks Bob

Of course the 'filter' is useless as it depends on forum members doing things like ticking 'answered' etc which not everyone does

Hmm, interesting - it looks like I have yet another login name on the forum [slaps head] - that makes the fourth one since I joined about 7 or 8 years ago

Sigh........

Edit: It seems that you can set different views in your profile but no matter what I get to see my real name in case I forget who I am

I might forget where I hid the Easter eggs but I haven't forgotten my name yet and it looks like now I never will ;-)

And where's the 'Mark as Read' button as it doesn't seem to be automatic.

Hey friends, those of us on the Audition team are trying to navigate through this as well.

A few posts that are somewhat informative for me:

• Why Jive upgrade
• Re: Forum changes (yes, I know you've already been there Steve)

They are also likely places to get more traction for forum issues.

It might be Adobe-only. I'm not quite sure honestly.  I'll repost the content.

[EDIT: Testing editing functionality, apparently you can't edit while someone has replied to the post]

Content from "Why Jive upgrade"

basically, Jive 4.5 went end of life a year ago and there are no updates for security or stability. With Jive no longer supporting the old version we could not stay on it and keep forums running.

 

Change is always a big pain. And we're all going through it together. I have the same issues as everyone else (last poster, dealing with existing notifications,etc.). You are not each being singled out to make your life more difficult.

Yes, that's an internal-only forum, I believe. 

I may need to investigate how much we can customize the landing page for the Audition forum.  I would be much happier if I could just ensure the main forum thread list was part of the default view.

Thanks Charles - and here I was thinking I was special ;-)

Okay gang at Adobe U2U forums (not Durin and Charles VW...you're the good guys) have a look at a current thread on this forum about a problem with stereo imagery.

If you view in that stupid "thumbnail" view you can see the whole question.  However, if you "open" the topic or view in "list" view you can't get it to display the whole question making the OP look like they haven't given't sufficient info.

Some of the criticisms of your new software are things that are just a pain in the posterior.  This one should be a deal breaker because it makes these forums totally useless for their purpose.  Give this JIVE rubbish the push and buy a proper forum software like vBulletin or Invision based on php.  This is just making Adobe look completely and utterly clueless.

Whilst we're discussing this "marvellous new forum software", has anyone else experienced the "feature" that their "real" name is now displayed as the author of a post even if their "screen" name is still retained in their profile?

SteveG(AudioMasters) wrote:

 

emmrecs wrote:

 

Whilst we're discussing this "marvellous new forum software", has anyone else experienced the "feature" that their "real" name is now displayed as the author of a post even if their "screen" name is still retained in their profile?

Yes - but that's only for you, just in case you've forgotten who you are... Everybody else sees your screen name.

Bob Howes wrote:

 

Some of the criticisms of your new software are things that are just a pain in the posterior.  This one should be a deal breaker because it makes these forums totally useless for their purpose.  Give this JIVE rubbish the push and buy a proper forum software like vBulletin or Invision based on php.  This is just making Adobe look completely and utterly clueless.

Quite. What Adobe simply don't get is what people actually want and need from the forums in the vast majority of instances. People aren't looking for a social interaction site like Facebook, where you have to 'follow' people and 'like' what they say (noticed the 'like' buttons here now?). They simply want somewhere where they can ask a question and get an answer. This means that the questions, and the responses, have to be transparent - and the reply history has to be visible.

 

What this means is that Jive is completely irrelevant as a 'solution'. Even as social software, this sucks. So why are Adobe persisting with this rubbish - unless there's some sort of a shady back-door arrangement going on????

Thanks Steve!

And yes, I wholeheartedly agree with what you write above!  Unfortunately, this "connected" world seems to be what big organisations believe their users/customers/clients need/want/can't possibly manage without!

I fell into that trap with the real name thing early in the piece - you may also now notice that there are 2 of me "SuiteSpot" and "Suite Spot" with my alter ego listed as a 'Top Participants' - I had wondered where he had gone

As far as 'liking' someone of course I am happy or at least mildly elated if someone answers a question I might post but 'like' ? I think not.

Maybe they can change that to 'relatively enthused' or similar rather than 'like'?

Maybe it's an age thing or maybe it's because I don't have arms covered in tatts or maybe I'm just not 'cool' but either way the whole thing is most off putting

Bob Howes wrote:

 

Okay gang at Adobe U2U forums (not Durin and Charles VW...you're the good guys) have a look at a current thread on this forum about a problem with stereo imagery.

 

If you view in that stupid "thumbnail" view you can see the whole question.  However, if you "open" the topic or view in "list" view you can't get it to display the whole question making the OP look like they haven't given't sufficient info.

 

 

Just fallen into that trap. WTF??

l think the trick is to start with the Content thumbnails so you can view the OP's entire text.  Then clicking on it will take you to the thread where you can interact with posters.  But why not just have ALL the information on the same page?  What stunted intelligence thought it would be a great idea to separate them?  Hey, the upside is that I've found someone who's more stupid than I am.  I'm having a good day.

It really is hard work now just trying to work out who if anyone has answered a question and such that it is almost to much effort to try and help someone.

In the past (and yes I know that wasn't ideal) I could see at a glance who asked the question and who has answered it (and also the last person to answer it)

It was easy to see if Steve, Bob, Ryclark, etal have jumped on something and therefore probably didn't need to add anything but now everything is quoted and re-quoted and who knows if its been answered until I trudge through the thing.  Okay it's not often I beat these guys to the punch unless its approaching 3am and now its almost not worth the effort.

I sure hope these guys are more persistent that I suspect I will end up being

Brilliant!

I can't even edit my last post

"I sure hope these guys are more persistent than I suspect I will end up being "

I've just checked to see if I could sign up and post a message here, and it seems I can.

My comment about the new forum is that I use a pretty standard laptop and the front page has text in a font that seems to clash with the pixels, and is difficult and annoying to read.

I think I'll just retire gracefully, as I'm certainly not planning any move into cloud-based products.