4 Replies Latest reply on May 3, 2014 7:22 AM by lotfi

    Indesign CC trial shuts immediately after startup without any error message

    lotfi

      I freshly installed Windows 7 and photoshop. I don't have any problem with photoshop.

      after installing indesign cc in trial version and everytime I start it, it shuts right after displaying the working space without any error message. and then it displays the ñessage asking me if i wanna keep using the trial version or bying a license. nothing happens after selecting that i wanna keep using the trial version.

       

      I already removed all the fonts i could move from the windows fonts folder to a backup one, checked that the remaimimgs system font's names don't have any special character. and still have the same problem.

      I unstalled and installed the app many times, and also tried to start windows with minimal services running and using new admin account.

      I also tried to logt out from the adobe creative cloud app and log in again, but it didn't make any change.

       

      Please help me. I already spent a day on this problem.