1st, what version of Quicktime do you have installed?
2nd, What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
You say that you are working with Premiere Elements 2004 version and Windows XP. Is that what is on your new laptop computer?
If that is the case, you are working with a version of Premiere Elements earlier than 4 on Windows XP 32 bit. And, unless you are working on a smaller SD project, you are not going to get much done with 0.99 GB RAM installed (except maybe install the version). However, it is my recollection that very early versions (like 2) did not offer HD projects as an option.
So, first questions will include for your .mov file to be edited
a. Do you have the latest version of QuickTime installed on your computer with Premiere Elements
b. Are you running the program Run As Administrator as well as from User Account with Administrative Privileges
c. Is your computer's video card driver up to date according to the manufacturer of the card?
Next, on to the properties of this .mov file and what you are setting as the project preset to match the properties of these .mov files.
Interlaced or Progressive
Pixel Aspect Ratio
or maybe quicker way "What is the brand/model/settings for the camera recording your .mov files?"
Another aspect of your situation "What was the old computer operating system and its resources as compared to this Windows XP with the 0.99 GB RAM installed?
Please review and consider.
Thanks a lot. Im not very good with computers but Ill try my best.
Quick time: 22.214.171.124 Quick time installer
Graphic adapter: Mobile Intel (R) 945 Express Chipset Family.
Do I need to install another driver?
I have Quick time installer 126.96.36.199. Yes Im running the notebook as Administrator. The old notebood had a 2.00 GB RAM.
The .mov file was recorded by an IPHONE.
I converted the .mov file to .avi, then to .wav and then to .mwv and to MPEG. But none worked. Either only audio occured, or the file was just black or the error occured: Unsupported format or damaged file for the file .mwv.
I think Im missing a lot of drivers on this laptop... Or even maybe I should by another laptop.
It is quite possible that this .mov video was recorded by the iPhone with a variable frame rate. The typical problem with this type of video is audio out of sync. But recent reports have included just getting the file into the program. What version of iPhone was used?
I suspect your computer resources to be at the core of your issue, but let us rule in or out the variable frame rate factor in your issue. Work with the .mov file and not any one of the converts.
Download and install HandBrake.
I can go through the settings with you and/or post a step by step how to. You will be exporting from HandBrake the H.264.mp4 version of your file with a constant frame rate (See Video Tab of HandBrake workspace - selecting the frame rate - dotting the Constant Frame Rate option.
We will be watching for your follow up.
thanks a lot for your effort.
Exporting the file to mp4 with handbrake didnt really change a thing. Adobe premiere elements didnt know the file, it didnt even appear on the media files.
Anyway, anything else happened. I was able to import .mov today and .wmv somehow. I guess downloading all different kind of players helped. But Premiere elements doesnt play the movies properly on that small previous screen. The movie is stopping and jumping. What could be the cause of that problem??
A lot of questions in my mind.
Sorry for all the delays getting your thread moving forward. I suspect that it got lost in the daily thread traffic and Adobe's major updating of the forums.
Do your issues still exist. If they are the same as when you posted on May 8th, then
1. When you used HandBrake for the converslion of your .mov file, did you leave the Container = Mp4. And under Video Tab, did you set the Videc Codec = H.264 (x264)? All you needed to do at that point was dot the Constant for the frame rate and designate a frame rate and select the Start button and wait for the Queue Finished message in the progress bar at the bottom left of the HandBrake workspace.
2. What model iPhone is the video coming from? Your iPhone is probably giving you HD video (probably 1080p). So increasing the computer's installed RAM from 2.00 to 4 GB would be expected to help the overall workflow. Only if you have a 64 bit computer operating system, 8 GB installed would be even better. The 4 GB installed RAM is the maximum supported by a 32 bit computer operating system.
3. Specially for
The movie is stopping and jumping.
When you are playing back the Timeline content, are you looking at the "rendered Timeline"? Is there an red line over the content during that playback? If so, press the Enter key and wait for the render process to complete. This rendering process gives you the best possible preview of what you are seeing. The red line could be due to your editing the content, or it could be due to an incorrect selection of project settings. If you supply information about your video properties, we can suggest the best possible project settings. I do not recall seeing that you mentioned what version of Premiere Elements that you are using 1, 2, 3, 4 or other?
Please review the above and then let me know what supplemental information and/or clarification would help.