1 Reply Latest reply on May 3, 2014 8:38 PM by John T Smith

    cannot activate creative cloud


      I have bought an education license today, downloaded and installed som programs.

      When I start a program I have two choices; License this software or Continue with the trial-version.

      I have no license number so I cannot license the software.

      I do not want to continue trial-version because I have bought and payed for a membership.

      "Join Adobe Creative Cloud today!" the sigh says. I click on "Join now!" and am told that I am already a member.

      What is wrong?