0 Replies Latest reply on May 4, 2014 5:12 PM by danielddb

    Payment System Unavailable

    danielddb

      Hi,

       

      I'm a UK customer and have been trying to purchase the Creative Cloud Membership for Photoshop + Lightroom offer since last Friday (2nd May 2014), however I always receive an error message on the final step after entering my card details.

       

      The error message is "We're sorry, but we're having trouble processing your order. Please come back and try again later or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here" and the error code is "ORDER_SERVICE_DOWN".

       

      Why does this keep happening?

       

      If it's of any help, I've tried this on Safari, Firefox, Chrome and Internet Explorer and checked the Console Log and there's a few errors popping up .

       

      Thanks.