1 Reply Latest reply on May 5, 2014 5:25 AM by Ratandeep Arora

    Black screen CC

    Kivaulht

      Hello !

       

      I have a black screen in home and Behance category in my Creative Cloud launcher. But i can click through this black screen. What the problem ? I'm on Windows 8.1.

       

      Thank you !

        • 1. Re: Black screen CC
          Ratandeep Arora Adobe Employee

          Hi kivaulht,

           

          Please rename OOBE Folder from the following location

           

          Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE


          Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE folder

           

          After renaming the OOBE folder please restart the machine and then launch the application once again.

           

          Please do let me know for any further query,

           

          Regards,

          Ratandeep Arora