I authorised my computer successfully, and downloaded a book from Hampshire Library. However, subsequent attempts lead to the error message: No record for this loan is found on this machine.
I got the acsm file okay, and clicked on that. The book appeared to download successfully, but the icon has a red exclamation mark on it.
How do I solve this?
That was no use at all. I am not trying to transfer it from one PC to another. I am trying to read it on the machine on which it was downloaded, and failing.
Incidentally, the library gives the option 'Read in Browser'. That works. Downloading it does not.
I am also having this issue. When I attempt to move the book from my computer to my e reader, I am stopped - with the message: "No Permission to Copy the Book".
The books' Item Info states: "No record for this loan is found on this machine".
Please advise. The library says this is an Adobe issue.