0 Replies Latest reply on May 5, 2014 11:08 AM by csaw6

    Deactivating CS6 does not work (transfer to a new PC)


      Hi, I've CS6-educational version and want to transfer it to a new harddisc with new OS.

      The used manner do deactivate it by clicking HELP -> DEACTIVATE is without any reaction on the old PC (vista 32bit).

      I had no success by temporarly deactivating any firewalls and antivir-software and then clicking DEACTIVATE.

      The letters of Deactivate are black coloured, so it should give any reaction e.g. opening a window. But its absolutly without any reaction.

      Is there any phone-number to deactivate this CS6-Version bei that way?

      Thank you very much for your answers.