2 Replies Latest reply on May 8, 2014 3:09 AM by Dominic Michael

    Help.

    jim new

      My ADE worked fine down loading from Overdrive on my VISTA laptop at work.  I brought the laptop home now I get error 'License Server Communication Problem'. E_AUTH_BAD_DEVICE_KEY_OR_PKCS12.  Does this with both ADE2 and ADE3.  Any help from someone more familiar with ADE will be appreciated.  Thanx

        • 1. Re: Help.
          jim new Level 1

          The problem was that I was using the same computer from a different location.  The authorization that was in the computer didn't match the source that ADE expected.  Someone had suggested de-authorizing the computer via' cntrl-shift-d '.  I couldn't find out that information anywhere within ADOBE help but I tried it.  Then reauthorized my computer via Digital Editions Help and the problem was gone.  This was with a VISTA laptop and ADE 3.0

          • 2. Re: Help.
            Dominic Michael Adobe Employee

            All the shortcut and information related to ADE will come with the Welcome.epub, which you will get as a part of ADE install.

            Or you can get it downloaded from Getting Started with Adobe Digital Editions (EPUB, 55 KB)