1 Reply Latest reply: May 6, 2014 8:59 AM by Zak Williamson (Adobe) RSS

    Gif file won't animate in Muse's preview mode or in Muse's view in browser mode

    Dimp88 Community Member

      Created a gif file with Photoshop that's 7.5MB in size.  Placed the gif  file on a Muse page.  But, the gif won't animate in Muse's preview mode or when Muse sends the page to be viewed in browser mode.  I'm using a Mac running OS X 10.9.2 and I'm a creative cloud member using Muse.  Any solutions?

        • 1. Re: Gif file won't animate in Muse's preview mode or in Muse's view in browser mode
          Zak Williamson (Adobe) Employee Hosts

          Step one to enable the community to help debug what you're encountering would be to provide the URL for the page where the GIF is being used. My first guess would be there are effects applied to the image (i.e. inner glow, bevel, etc.) that require Muse to re-encode the image and Muse does not support encoding animated .gif. It only supports passing animated .gif files through unchanged. (And to get an image to pass through unchanged it needs to have no effects that require rasterization applied in Muse.)

           

          Given you've stated the GIF file is 7.5Mb I have to question your choice of .gif. At 7.5Mb this single file will take ~8 seconds to download on the average US broadband connection and will be much slower for many broadband users and most cellular users. GIF is a reasonable choice for very small short animations used sparingly, but is seldom (if ever) a good choice for larger or longer animations. Better choices for those are to use a video or a tool like Edge Animate to create a HTML5/CSS3 animation. The end result will be vastly more user friendly in terms of page load performance.

           

          A huge percentage of first time visitors to a webpage will cancel the page load rather than waiting 8+ seconds for the page load to complete.