1. We generated Chinese CHM using Robohelp HTML 9 in Chinsese OS & Region, but the CHM glossary display rubbish when we open it in Chinese OS & Region (please see attached Glossary_in_Chinese_OS&Region.png). But it displays correctly under English OS, no matter English or Chinese Region (please see attached Glossary_Displayed_In_English_OS.png). And, in some computers, glossary didn't display (please see attached Glossary_doesn't_display.png), very strange.
Would you provide some solutions please, thanks in advance!!!
This is not my area of expertise but some time ago Bill Bloomberg provided some information that you can find in Item 9 at http://www.grainge.org/pages/snippets/snippets.htm#chms. It is about a Search issue rather than a Glossary but maybe something there will point you in the right direction.
See www.grainge.org for RoboHelp and Authoring tips
Thanks for your reply, I have changed the Language Format, Location and Administrative Language to Chinese already, that's why I feel strange to face this issue.