Adobe CC is signing me out quite often.
If I quit and start up the programs often, I need to supply my password about 15 times a day.
This is a minor annoyance, as I jump in-between indesign, illustrator and photoshop constantly.
To make matters worse, though - in the 1,5 weeks I've been using it - two of the times it has logged me out it asked me to accept terms & conditions after signing in (both of the times occured when starting Acrobat Pro). After I accepted the terms and conditions, it prompts me to sign in again... for the trial version. -_-
After that, all my programs run in the trial version - to get out of the trial mode it asks me for a serial (which I never received)
I need to use the adobe cc cleaning tool to uninstall and completely re-download + install the cc suite through the CreativeCloud program to get it back to normal (as far as I've noticed, this is the only way to fix it) - which costs me hours of my work day.
As I cannot afford to spend half a day of my office time on this process once a week - are there any proper fixes for this (or methods to keep this bug from occuring in the first place)?
Thanks in advance for your help
Chat Now button near the bottom for Activation and Deactivation problems may help
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
Deleting the opm.db file worked like a charm, as described in the first link.
For the information of anyone reading this looking for a fix:
- After deleting the opm.db file, there is still a pop-up which asks to log in for the trial version.
- When you continue to sign in at this point it will display the message that the software is now licensed to (username)
- After that it seems to work ok.
A lot quicker than my first fix method (which is what I found by my own search on the forums).