I go to www.creativeadobe.com . then Download center which shows Photoshop and and Illustrator. When I click on
Creative Cloud or Photoshop icon title in the top of the page/tab shows "Download <<app name>> " and i'm led back to the
download center which is blank and nothing downloads.
This is on a new macbook air which has the same identity as my macbook pro retna.
Creative cloud is installed on that computer.