8 Replies Latest reply on May 30, 2014 1:36 PM by Captiv8r

    Updated information in WebHelp topics does not display in IE8

    av_gchale

      We recently updated some help topics for our web portal and published the updated help system to our QA environment.

       

      Users running Internet Explorer 8 cannot see the updated content in the help topics. They can see the help topics and navigating the help system with no problems--they just can't see the updated content inside the affected topics.

       

      We've had users change their Compatibility View settings and clear their browser's cache, but those steps have not solved the problem. Has anyone encountered this problem or have a suggestion on how to resolve it?

       

      Thanks!

       

       

      RoboHelp Version: 10.0.0.287

      Output: WebHelp