1 Reply Latest reply on May 8, 2014 4:17 AM by Peter Spier

    Indesign CC crashes everytime I Print

    raffy_panes

      Hi! I need help please... my Indesign CC crashes everytime I print same thing happens with my Illustrator too. I attached the error message below.

       

      Thanks in advance, Raffy

       

      ----

      Process:         Adobe InDesign CC [1112]

      Path:            /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC

      Identifier:      com.adobe.InDesign

      Version:         9.2.1.101 (9210)

      Code Type:       X86-64 (Native)

      Parent Process:  launchd [228]

      Responsible:     Adobe InDesign CC [1112]

      User ID:         501

       

      Date/Time:       2014-05-08 15:48:53.252 +0800

      OS Version:      Mac OS X 10.9.1 (13B42)

      Report Version:  11

      Anonymous UUID:  F15B0929-5581-A399-ADCD-000A85BBA27F

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: EXC_I386_GPFLT

       

      Application Specific Information:

      objc_msgSend() selector name: release

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   libobjc.A.dylib                0x00007fff8c9a1097 objc_msgSend + 23

      1   com.apple.CoreFoundation       0x00007fff9609386f CFRelease + 591

      2   com.apple.print.framework.PrintCore 0x00007fff9027c791 OpaquePMPrintSession::~OpaquePMPrintSession() + 119

      3   com.apple.print.framework.PrintCore 0x00007fff9027c6f9 OpaquePMPrintSession::~OpaquePMPrintSession() + 15

      4   com.apple.print.framework.PrintCore 0x00007fff9027f727 PMBaseObject::Release(PMBaseObject*) + 27

      5   com.apple.print.framework.PrintCore 0x00007fff9027f6f1 PMRelease + 43

      6   com.apple.AppKit               0x00007fff968698a4 -[NSPrintInfo(NSInternal) _setPrintInfo:] + 58

      7   com.apple.AppKit               0x00007fff96871e81 -[NSPrintPanel(NSDeprecated) finalWritePrintInfo] + 49

      8   com.apple.AppKit               0x00007fff96871ad1 -[NSPrintPanel runModalWithPrintInfo:] + 600

      9   com.adobe.AGM                  0x0000000101edcba6 0x101b92000 + 3451814

      10  com.adobe.AGM                  0x0000000101bd091f 0x101b92000 + 256287

      11  com.adobe.InDesign.Print       0x000000011285e0aa 0x1127e5000 + 495786

      12  com.adobe.InDesign.PrintUI     0x00000001176e5cb0 0x1176ba000 + 179376

      13  com.adobe.InDesign.PrintUI     0x00000001176e1480 0x1176ba000 + 160896

      14  com.adobe.InDesign.PrintUI     0x00000001176df2bf 0x1176ba000 + 152255

      15  com.adobe.InDesign.AppFramework 0x000000010a117415 0x10a0f0000 + 160789

      16  com.adobe.InDesign.AppFramework 0x000000010a1168e3 0x10a0f0000 + 157923

      17  PublicLib.dylib                0x00000001011ae781 CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 81

      18  com.adobe.InDesign.Widgets     0x000000010fe337e6 0x10fe2f000 + 18406

      19  DV_WidgetBinLib.dylib          0x00000001000beb98 0x100037000 + 555928

      20  DV_WidgetBinLib.dylib          0x00000001000bc449 0x100037000 + 545865

      21  com.adobe.dvaui.framework      0x00000001009dcebf dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 63

      22  com.adobe.dvaui.framework      0x00000001009b986c dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 76

      23  com.adobe.dvaui.framework      0x00000001009b89dc dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 108

      24  com.adobe.dvaui.framework      0x00000001009b9412 dvaui::controls::ButtonInputCapture::End() + 146

      25  com.adobe.dvaui.framework      0x0000000100bbc7c7 dvaui::ui::EventCapture::InvokeEnd(bool) + 135

      26  com.adobe.dvaui.framework      0x0000000100bc5e75 dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 101

      27  com.adobe.dvaui.framework      0x00000001009b9609 dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 281

      28  com.adobe.dvaui.framework      0x0000000100bd018a dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 650

      29  com.adobe.dvaui.framework      0x0000000100bcf5da dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 1098

      30  com.adobe.dvaui.framework      0x0000000100bcf155 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 69

      31  com.adobe.dvaui.framework      0x0000000100c4919a dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 666

      32  com.adobe.dvaui.framework      0x0000000100c48cfd dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 477

      33  com.adobe.dvaui.framework      0x0000000100c475e8 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 120

      34  com.adobe.dvaui.framework      0x0000000100c47546 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22

      35  com.adobe.dvaui.framework      0x0000000100c487f9 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57

      36  com.adobe.dvacore.framework    0x0000000100679164 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68

      37  com.adobe.InDesign.Application UI 0x000000010e03e3a2 0x10df10000 + 1237922

      38  com.adobe.dvacore.framework    0x00000001006791fc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140

      39  com.adobe.dvacore.framework    0x000000010067ad6d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125

      40  com.adobe.dvaui.framework      0x0000000100c538ba dvaui::ui::OS_NodeTimerData::RemoveTimer() + 28442

      41  com.apple.AppKit               0x00007fff964863f5 -[NSWindow sendEvent:] + 781

      42  com.apple.AppKit               0x00007fff96427744 -[NSApplication sendEvent:] + 2021

      43  com.adobe.dvaui.framework      0x0000000100c4cd8e dvaui::ui::OS_NodeTimerData::RemoveTimer() + 1006

      44  com.adobe.exo.framework        0x00000001028d2420 exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 800

      45  DV_WidgetBinLib.dylib          0x00000001000c1095 0x100037000 + 565397

      46  com.adobe.InDesign.Application UI 0x000000010e043bcc 0x10df10000 + 1260492

      47  com.apple.AppKit               0x00007fff965e2cd5 -[NSApplication _realDoModalLoop:peek:] + 761

      48  com.apple.AppKit               0x00007fff96619385 -[NSApplication runModalSession:] + 71

      49  com.adobe.dvaui.framework      0x0000000100c3d691 dvaui::ui::OS_Dialog::ModalLoop() + 257

      50  com.adobe.dvaui.framework      0x0000000100c3d27d dvaui::ui::OS_Dialog::RunModal() + 173

      51  com.adobe.InDesign.DV_Widgets  0x0000000114b755ce 0x114b70000 + 21966

      52  WidgetBinLib.dylib             0x000000010030e67f CDialog::WaitForDialog(short) + 127

      53  com.adobe.InDesign.DV_Widgets  0x0000000114b7555b 0x114b70000 + 21851

      54  com.adobe.InDesign.DV_Widgets  0x0000000114b74f85 0x114b70000 + 20357

      55  com.adobe.InDesign.PrintUI     0x000000011770968f 0x1176ba000 + 325263

      56  PublicLib.dylib                0x00000001010efd01 Command::DoImmediate(short) + 33

      57  com.adobe.InDesign.Utilities   0x000000010dd9f41c 0x10dd9d000 + 9244

      58  com.adobe.InDesign.Utilities   0x000000010dd9f5a5 0x10dd9d000 + 9637

      59  com.adobe.InDesign.AppFramework 0x000000010a0fbb1f 0x10a0f0000 + 47903

      60  PublicLib.dylib                0x00000001010eefc0 CmdUtils::ProcessCommand(ICommand*) + 64

      61  com.adobe.InDesign.PrintUI     0x000000011771acd6 0x1176ba000 + 396502

      62  com.adobe.InDesign.Print       0x0000000112828a21 0x1127e5000 + 277025

      63  PublicLib.dylib                0x00000001010efd01 Command::DoImmediate(short) + 33

      64  com.adobe.InDesign.Utilities   0x000000010dd9f41c 0x10dd9d000 + 9244

      65  com.adobe.InDesign.Utilities   0x000000010dd9f5a5 0x10dd9d000 + 9637

      66  com.adobe.InDesign.AppFramework 0x000000010a0fbb1f 0x10a0f0000 + 47903

      67  PublicLib.dylib                0x00000001010eefc0 CmdUtils::ProcessCommand(ICommand*) + 64

      68  com.adobe.InDesign.PrintUI     0x00000001176c4af6 0x1176ba000 + 43766

      69  com.adobe.InDesign.PrintUI     0x00000001176c49c0 0x1176ba000 + 43456

      70  com.adobe.InDesign.Actions     0x000000011528c189 0x115275000 + 94601

      71  com.adobe.InDesign.Actions     0x000000011527ad00 0x115275000 + 23808

      72  com.adobe.InDesign.Application UI 0x000000010e041d28 0x10df10000 + 1252648

      73  com.adobe.InDesign.Application UI 0x000000010e041a5b 0x10df10000 + 1251931

      74  DV_WidgetBinLib.dylib          0x000000010005324a dv_utils::RouteEventToAppWindow(dvaui::ui::KeyboardEvent const&) + 58

      75  com.adobe.InDesign.Application UI 0x000000010e03f671 0x10df10000 + 1242737

      76  com.adobe.InDesign.Application UI 0x000000010e040d7c 0x10df10000 + 1248636

      77  DV_WidgetBinLib.dylib          0x0000000100058c39 DVEventHandler::Call_UI_DoKeyboardEvent(IEvent*) + 89

      78  DV_WidgetBinLib.dylib          0x0000000100042a59 DVHostedWidgetEH::BaseHandleKeyboardEvent(IEvent*) + 89

      79  DV_WidgetBinLib.dylib          0x0000000100042aad DVHostedWidgetEH::KeyDown(IEvent*) + 13

      80  DV_WidgetBinLib.dylib          0x000000010005843b DVEventHandler::DVKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&, bool&) + 283

      81  DV_WidgetBinLib.dylib          0x0000000100043996 DVHostedWidgetView::PrivateImpl::KeyboardEventCallback(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&, bool&) + 86

      82  DV_WidgetBinLib.dylib          0x0000000100047d13 0x100037000 + 68883

      83  com.adobe.dvaui.framework      0x0000000100bd2de0 dvaui::ui::UI_Node::UI_DispatchKeyboardEvent(dvaui::ui::UI_Node*, dvaui::ui::KeyboardEvent const&) + 448

      84  com.adobe.dvaui.framework      0x0000000100c3c3ed dvaui::ui::OS_Node::UI_DispatchKeyboardEventFromOS(dvaui::ui::OS_Event*) + 157

      85  com.adobe.dvaui.framework      0x0000000100c47bae dvaui::ui::OS_View::UI_DispatchPlatformKeyDownEvent(dvaui::ui::OS_Event&) + 126

      86  com.adobe.dvaui.framework      0x0000000100c47723 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 435

      87  com.adobe.dvaui.framework      0x0000000100c47546 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22

      88  com.adobe.dvaui.framework      0x0000000100c487f9 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57

      89  com.adobe.dvacore.framework    0x0000000100679164 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68

      90  com.adobe.InDesign.Application UI 0x000000010e03e3a2 0x10df10000 + 1237922

      91  com.adobe.dvacore.framework    0x00000001006791fc void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140

      92  com.adobe.dvacore.framework    0x000000010067ad6d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125

      93  com.adobe.dvaui.framework      0x0000000100c555ca dvaui::ui::OS_NodeTimerData::RemoveTimer() + 35882

      94  DV_WidgetBinLib.dylib          0x00000001000c3d9e 0x100037000 + 576926

      95  com.apple.AppKit               0x00007fff9648681b -[NSWindow sendEvent:] + 1843

      96  com.adobe.owl                  0x0000000100481690 0x10044a000 + 226960

      97  com.apple.AppKit               0x00007fff96427ca2 -[NSApplication sendEvent:] + 3395

      98  com.adobe.dvaui.framework      0x0000000100c4cd8e dvaui::ui::OS_NodeTimerData::RemoveTimer() + 1006

      99  com.adobe.exo.framework        0x00000001028d2420 exo::app::OS_AppBase::SetResetMenuShortcutsOnClose(bool) + 800

      100 DV_WidgetBinLib.dylib          0x00000001000c1095 0x100037000 + 565397

      101 com.adobe.InDesign.Application UI 0x000000010e043bcc 0x10df10000 + 1260492

      102 com.apple.AppKit               0x00007fff96277a29 -[NSApplication run] + 646

      103 com.adobe.exo.framework        0x00000001028d1e58 exo::app::OS_AppBase::RunEventLoop() + 56

      104 com.adobe.InDesign.AppFramework 0x000000010a1ff8d3 0x10a0f0000 + 1112275

      105 com.adobe.InDesign.AppFramework 0x000000010a1fe9b2 0x10a0f0000 + 1108402

      106 com.adobe.InDesign             0x0000000100001dbc main + 412

      107 com.adobe.InDesign             0x0000000100001bb4 start + 52

       

      Message was edited by: Peter Spier