7 Replies Latest reply on May 8, 2014 11:20 AM by Peter Spier

    How do I resolve this with InDesign CC?"Unable to launch Adobe InDesign as you may not have sufficient permission to access the preferences folders. Try deleting the perferences folders and then restart Adobe Indesign"


      This message pops up when I try to launch InDesign CC.
      I tried deleting preferences by pressing CTRL-SHIFT-ALT,
      and deleted preferences from there but the same problem still occurs.
      I tried uninstalling and reinstalling, but problem still here... can anybody help me

      Tech support directed me to Configuration error 16 | CC, CS, but I wasn't able to find "Adobe PCD" folder. So I'm stuck. Please help!