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Problem authorizing a computer

New Here ,
May 08, 2014 May 08, 2014

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Currently, my computer is authorized without an ID.  I would like to authorized it with an Adobe ID, which I have, but when I try to do that, a screen pops up saying An Error Has Been Detected, Activation Server Error code E_AUTH_NOT_READY.  As I understand it, I must successfully complete this step before I can authorize an e reader device such as a nook or kindle and transfer borrowed books.  What do I need to do to fix this?

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Adobe Employee ,
May 09, 2014 May 09, 2014

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Please try the steps mentioned in Error "E_AUTH_NOT_READY" | Digital Editions

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New Here ,
May 09, 2014 May 09, 2014

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I found that file yesterday and it worked for me. Thanks.

Dr. John C. Merriman

Professor Emeritus

(256) 435-3592

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New Here ,
May 09, 2014 May 09, 2014

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Enter a name and location for the backup registry key, and then click Save.  I don't know what this means - name and location?  my name? what location?  thanks.

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LEGEND ,
May 11, 2014 May 11, 2014

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pattysaunders wrote:

Enter a name and location for the backup registry key, and then click Save.  I don't know what this means - name and location?  my name? what location?

On Windows the easiest way to make a registry backup is to Create a restore point.

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New Here ,
May 12, 2014 May 12, 2014

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Unfortunately that is what started my whole mess!  I'd done a restore, ADE was removed along with other programs, and then when I restored it it would no longer accept my login, would not let me download OR return my books, on and on....

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New Here ,
May 09, 2014 May 09, 2014

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That is my problem. But there seems to be no where to get the next step.

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