Sound not matching recording Captivate 7

I just completed my first recording with a SME (subject matter expert) and am running into some major issues. The recording does not match the sound. I had the SME record the audio as they were simulating the software. All of the audio is playing but not all of the content that we recorded. A lot of the actual demo is missing and so the audio recording is talking about things that are not even showing... does this make sense? I am so confused and cannot figure out what I did wrong!