3 Replies Latest reply on May 13, 2014 12:25 AM by vijay.das

    Error "getDRMAdditionalHeader failed." of PHDS in AMS5.0.5


      Hi, I am trying to update AMS version from 5.0.3 to 5.0.5.

      But I could not get manifest file(f4m) of PHDS VoD for "Internal Server Error."

      Please Help me to PHDS config for AMS 5.0.5.


      Host OS :  CentOS 5.8 and 6.3 64bit.




      # tar zxvf AdobeMediaServer5_x64.tar.gz

      # cd AMS_5_0_3_r3029 or AMS_5_0_5_r5012

      # ./installAMS

      (default install settings and install license file)

      # cd (ams install dir)/ams/Apache2.2/conf

      # vi httpd.conf


      < #   EncryptionScope server

      < #   ProtectionScheme phds


      >    EncryptionScope server

      >    ProtectionScheme phds

      # /etc/init.d/ams start

      # cp (src content file) (ams install dir)/ams/webroot/vod/test.mp4


      In AMS 5.0.3:



      # curl


      <?xml version="1.0" encoding="UTF-8"?>

      <manifest xmlns="http://ns.adobe.com/f4m/1.0">






      In AMS 5.0.5:



      # curl




      <title>500 Internal Server Error</title>


      <h1>Internal Server Error</h1>

      <p>The server encountered an internal error or

      misconfiguration and was unable to complete

      your request.</p>

      <p>Please contact the server administrator,

        [no address given] and inform them of the time the error occurred,

      and anything you might have done that may have

      caused the error.</p>

      <p>More information about this error may be available

      in the server error log.</p>


      <address>Apache/2.2.21 (Unix) DAV/2 Server at Port 80</address>



      # cat (ams install dir)/ams/Apache2.2/logs/error_log


      [Fri May 09 16:33:28 2014] [info] mod_unique_id: using ip addr X.X.X.X

      [Fri May 09 16:33:29 2014] [notice] Digest: generating secret for digest authentication ...

      [Fri May 09 16:33:29 2014] [notice] Digest: done

      [Fri May 09 16:33:29 2014] [info] mod_unique_id: using ip addr X.X.X.X

      [Fri May 09 16:33:30 2014] [notice] Apache/2.2.21 (Unix) DAV/2 configured -- resuming normal operations

      [Fri May 09 16:33:30 2014] [info] Server built: Oct 19 2011 19:11:18

      [Fri May 09 16:33:52 2014] [error] mod_jithttp [500]: [err=1] DRM configuration failed: getDRMAdditionalHeader failed. Error: DME Error