1 Reply Latest reply on May 9, 2014 11:40 AM by John T Smith

    Can't install Creative Cloud


      I had CC installed as well as Photoshop and Premeir.

      I had to do a system restore on my computer and it rolled

      back to a point that was previous to when I had installed CC, etc.

      I have made sure there is no trace of anything Adobe on PC

      under all users (that I can see) and have used the available

      cleaning tool.

      When I try to reinstall CC, so that I can then reinstall PS and

      Premeir, I get about 1/2 way through the install and get

      an Error 01.  No explanation other than that.


      Please help me figure out what to do next.  I am paying

      for this monthly and CANNOT use it.