5 Replies Latest reply on May 9, 2014 6:54 PM by JimHess

    My PS CS6 with camera raw 8.4 will not open Nikon D4s NEF files-

    jhaley52

      I have just upgraded from CS 5.1 to CS6.  The initial installation went smoothly and everything seems to work as it should.  The CR was version 7.  I then installed all of the updates using the Check Updates option from the menu.  That went fine also and the CR was updated to version 8.4.0.199 as reported under the About Plug ins.  It will still open my old nef files (Nikon D700) but it will not open files from the D4s, suggesting that I upgrade camera raw.  Now I have also downloaded and installed the latest DNG converter version 8.4.  That will show and convert the older D700 files but will not even show the D4s files In the same folder.  I uninstalled CS6 according to the uninstall instructions and then deleted the folder (Plug ins?) from the Common/Adobe location as instructed, and then reinstalled.  No improvement resulted. This is on windows 7 64 bit system with all updates.