1 Reply Latest reply on May 20, 2014 9:34 AM by Szalam

    After Effects CC - Won't open due to OpenGL crash.


      I can't for the life of me get After Effects to work. It crashes when I try to start it. Premiere Pro works, |'ve tried restarting and reinstalling to no avail. I've also tried running CS6 but that also crashes. There's no way to disable OpenGL in CS6-CC.


      I'm desperate for some suggestions on how to make this work.


      "After Effects error: After Effects crashed previously attempting to initialize OpenGL. Consult the manufacturer of your  graphics card for a compatible OpenGL Driver"


      Here's my system information:

      OS NameMicrosoft Windows 8.1 Pro
      Version6.3.9600 Build 9600
      Other OS DescriptionNot Available
      OS ManufacturerMicrosoft Corporation
      System Name***********
      System ManufacturerGigabyte Technology Co., Ltd.
      System ModelZ68XP-UD3P
      System Typex64-based PC
      System SKU
      ProcessorIntel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3392 Mhz, 4 Core(s), 8 Logical Processor(s)
      BIOS Version/DateAward Software International, Inc. F2, 5/25/2011
      SMBIOS Version2.4
      Embedded Controller Version255.255
      BIOS ModeLegacy
      BaseBoard ManufacturerGigabyte Technology Co., Ltd.
      BaseBoard ModelNot Available
      BaseBoard NameBase Board
      Platform RoleDesktop
      Secure Boot StateUnsupported
      PCR7 ConfigurationBinding Not Possible
      Windows DirectoryC:\WINDOWS
      System DirectoryC:\WINDOWS\system32
      Boot Device\Device\HarddiskVolume1
      LocaleUnited States
      Hardware Abstraction LayerVersion = "6.3.9600.16384"
      User Name*****************
      Time ZonePacific Daylight Time
      Installed Physical Memory (RAM)16.0 GB
      Total Physical Memory15.9 GB
      Available Physical Memory13.3 GB
      Total Virtual Memory18.8 GB
      Available Virtual Memory15.5 GB
      Page File Space2.88 GB
      Graphics: AMD Radeon HD 6900 SeriesOK