4 Replies Latest reply on May 18, 2014 1:45 PM by John T Smith

    Not Enough Space to Extract Files :-( Unable to extract to secondary drive?

    MattEKelly

      I'm installing several Creative Cloud applications to my machine (Windows 8.1, 64-bit, quad-core). With current hardware & configuration, my OS drive is a relatively small SSD for speed while all applications are to install to a second drive. Creative Cloud apparently does not like this as it's trying to extract all files on the primary drive despite my setting the other drive as install location in preferences.

       

      Any suggestions as to possible next steps? I'm not currently able to uninstall apps or clear any additional space on the OS drive, but I do want to install apps. Can I get Creative Cloud to extract the installation files on the secondary drive rather than the primary? If so, how?

       

      I look forward to your suggestions and recommendations,

      Matt