1 Reply Latest reply on May 11, 2014 8:22 AM by John T Smith

    Starting Problems with After Effects


      Hi, here is Marc from Germany!

      Today I bought my 1 year membership for the creative cloud. Now I have some problems with starting After effects. First of all, after downloading the program reported Error U44M1P7. I ignored it and opened the program. After 5 minutes, it showed me the next problem: A plug in could not be opend After Effects CC\Support files\(Media Core plug ins)\Common\ImporterJEPG.prm. I klicked OK an saw the next error "The plug in Anywhere2.aex , MediaBrowse.aex , RQ Monitor.aex coulnd't be loaded, (39§ 23) is not supporting and finaly "After effects can't work" - end of my story.

      I hope you can help me as soon as possible!

      Thank you!