1 Reply Latest reply on May 11, 2014 8:21 AM by John T Smith

    CC Desktop App login problem

    barrymccleery

      Hi,

       

      I have migrated over to a new iMac and am having trouble with CC.

      I just get a blank desktop app screen with no chance to login.

       

      I have tried the items mentioned on other forums about deleting ppm.db files and deleting OOBE folders but neither have helped.

      I have also deleted all CC apps and the desktop app and still no luck.

      I have reinstalled the CC desktop app but still it is blank and does not allow a login.

      I\ve attached a pic of what i'm getting.

       

      Any help would be appreciated.

       

      Thanks

      Barry

       

      Screen Shot 2014-05-11 at 14.49.22.png