I'm working on the project directly off my C drive, i'm using
RoboHelp 5.02 and i have .99 GB of memory
Last Friday i was working on a project and i pressed the
"Save" button and RoboHelp froze. RoboHelp froze for about 15 mins
or so then finally it gave me an error message. The error message
was an out of Memory, i had to click multiple times to get rid of
the message and then it gave a run time error and finally it
cloesed RoboHelp on it's own. I rebooted, re-opened the project and
it said the CPD file was corrupted and to delete it and re-open the
I deleted the CPD file, re-opened the project and it opened
and froze again. I thought it was suppose to re-generate the
project files. After about 15 mins or so it gave me a "Out of
Memory" error again and i noticed my computer was really slow. So i
did control alt delete to open up the task manager and i noticed 2
RoboHelp projects open but i ONLY opened up one project.
So i re-booted again, this time i didn't open anything else
but RoboHelp and the task manager and roboHelp was trying to open
the project and on the task manager the second RoboHelp project
opened and again i got a "Out of Memory" error.
Can anyone please provide a solution or suggestion on how to
resolve this issue? Why is there 2 RoboHelp programs opening?
I have opened up a few other projects with the Task Manager
open and it never opened up 2 RoboHelp programs.
Don't know if this will help, but I've come across a similar
prob when generating the file. I was getting C:: (yes 2x colons!)
and am out of memory & disk space msg.
Yes the PC does grind to a halt when there are problems - get
'task-manager' up an running and just watch the "graph' showing
processor and memory use. Bet it's sitting at 100%, it should be
around (well it was on my PC), 50-60%.
Peter G. recommended I try this (and it worked):
Make a copy of RH's "Printed Documentation' template (just to
be on the safe-side).
Now use this duplicate to generate the file, and use All the
default options - eg path etc (SSL!). You can use the conditional
flags to choose the required sections.