3 Replies Latest reply on May 12, 2014 11:10 PM by riki

    ae crashing when opening project

    riki

      Since of yesterday AE started crashing when opening a project which i worked on a few weeks ago.

       

      We opened it on a PC, saved, with a new name. and it would open just fine. When reconnecting the files (AI-drawing) it crashed again. Renamed the drawing and replaced the originals with the new ones, layer by layer. Everything worked ok.

       

      Just now, same thing, can't open any of the versions of the project. And it gives a warning saying that it crashed when opening windows. Do you want to open those windows again? Some versions of the project, i can open when clicking no. other crash anyway. What the heck is going on?

       

      Others open fine, but this not. It involves some puppet tools scripts that i bought from aescripts...

      I'm running a new Mac Pro, with the latest version of Mavericks, and latest version of AE.


      tried to open with preview off, tried trashing the prefs etc. nothing seems to help.


      /r

       

      -----

       

      Process: After Effects [488]

      Path: /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects

      Identifier: com.adobe.AfterEffects

      Version: 12.2 (12.2)

      Code Type: X86-64 (Native)

      Parent Process: launchd [193]

      Responsible: After Effects [488]

      User ID: 501

       

      Date/Time: 2014-05-09 18:23:39.073 +0300

      OS Version: Mac OS X 10.9.2 (13C1021)

      Report Version: 11

      Anonymous UUID: 54D14E8C-AAA4-87E4-1B62-F54E0133DECE

       

       

      Crashed Thread: 0 Dispatch queue: com.apple.main-thread

       

      Exception Type: EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000845

       

      VM Regions Near 0x845:

      -->

      __TEXT 0000000100000000-0000000100004000 [ 16K] r-x/rwx SM=COW /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0 BEE.dylib 0x000000010127e703 BEEp_FlattenLayerParamFunc(TDB_ParamLayerStream const*, bool) + 67

      1 TDB.dylib 0x000000010251fbbe TDB_ParamLayerStream::GetFlattenedReserved0() const + 62

      2 TDB.dylib 0x0000000102502ccf TDB_Stream::Write(SLU_File*) const + 1519

      3 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992

      4 FLT.dylib 0x00000001019f9228 FLT_FCSeqSpec::Write(SLU_File*) const + 1688

      5 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992

      6 TDB.dylib 0x0000000102517f30 TDB_StreamGroup::Write(SLU_File*) const + 992

      7 BEE.dylib 0x000000010124ba08 BEE_Layer::WritePlus(SLU_File*, BEEp_FileInfo*) + 168

      8 BEE.dylib 0x000000010125c615 BEE_ReattachAllItems() + 6517

      9 BEE.dylib 0x00000001011243fc int LIST_ForEachT > >(std::vector >*, long, int (*)(std::vector >*, long, int, std::vector >::value_type), int*) + 76
      10 BEE.dylib 0x000000010124c7c4 BEEp_WriteItemFunc(void*, BEE_Item*, BEE_FolderItem*, int) + 1988
      11 BEE.dylib 0x0000000101197995 BEE_ForEachItem(BEE_Project*, BEE_FolderItem*, int (*)(void*, BEE_Item*, BEE_FolderItem*, int), void*, int) + 261
      12 BEE.dylib 0x000000010124c40a BEEp_WriteItemFunc(void*, BEE_Item*, BEE_FolderItem*, int) + 1034
      13 BEE.dylib 0x000000010119f4b6 BEE_GetDefaultFolder(BEE_Project*, int, unsigned char) + 2038
      14 BEE.dylib 0x0000000101197995 BEE_ForEachItem(BEE_Project*, BEE_FolderItem*, int (*)(void*, BEE_Item*, BEE_FolderItem*, int), void*, int) + 261
      15 BEE.dylib 0x0000000101256a4e BEE_SaveProject(BEE_Project*, unsigned int, unsigned int, int, int, int, int, BEE_ActiveItemInfo const*, std::set, std::allocator > const*, FILE_Spec*) + 5198
      16 com.adobe.AfterEffectsLib.framework 0x0000000100707605 CPDir::SaveProjectToFileSpec(FILE_Spec*, int, bool) + 309
      17 com.adobe.AfterEffectsLib.framework 0x0000000100708ff7 CPDir::DoSave(int) + 55
      18 com.adobe.AfterEffectsLib.framework 0x0000000100709197 CPDir::DoSaveAs(FILE_Spec*) + 183
      19 com.adobe.AfterEffectsLib.framework 0x00000001002bb765 TestEmergencyUnhandledExceptionHandler() + 293
      20 com.adobe.AfterEffectsLib.framework 0x00000001002bb3de SetupEmergencyUnhandledExceptionHandler(bool) + 542
      21 U.dylib 0x0000000102f8071a Up_InvokeUnhandledExceptionOrHardwareErrorHandler() + 74
      22 U.dylib 0x0000000102fbe8a2 SetupHardwareExceptionHandling(bool) + 418
      23 com.adobe.dvacore.framework 0x00000001034f7041 (anonymous namespace)::SignalHandler(int, __siginfo*, void*) + 337
      24 libsystem_platform.dylib 0x00007fff8fd2b5aa _sigtramp + 26
      25 PIN.dylib 0x00000001021c99e1 std::vector<_t_PDOCG*, std::allocator<_t_PDOCG*> >::_M_insert_aux(__gnu_cxx::__normal_iterator<_t_PDOCG**, std::vector<_t_PDOCG*, std::allocator<_t_PDOCG*> > >, _t_PDOCG* const&) + 465
      26 PIN.dylib 0x00000001021c830b PDFLayerOCG::_GetBounds(_t_ASFixedRect&) const + 299
      27 PIN.dylib 0x00000001021be016 D_YMp_GetBounds + 1270
      28 PIN.dylib 0x00000001021bdb74 D_YMp_GetBounds + 84
      29 PIN.dylib 0x00000001021c3b27 D_YM_NewSeqSpecFromFile + 3847
      30 PIN.dylib 0x00000001021c4df2 D_YM_SynchSeqSpec + 1586
      31 PIN.dylib 0x0000000102086c38 PINp_SynchSeqSpec + 840
      32 PIN.dylib 0x000000010203c05e PIN_FinishPartialRead + 1166
      33 PIN.dylib 0x000000010203c4a5 PIN_ReadSeqSpec + 1013
      34 BEE.dylib 0x000000010124f357 BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 2103
      35 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
      36 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
      37 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
      38 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
      39 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
      40 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
      41 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
      42 BEE.dylib 0x000000010125160a BEEp_ReadItems(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*) + 74
      43 BEE.dylib 0x0000000101250d9b BEEp_ReadItemChunk(BEEp_FileInfo*, SLU_ChunkInfo const*, BEE_FolderItem*, M_Ratio const*, BEE_Item**, unsigned char, BEE_Project*) + 8827
      44 BEE.dylib 0x00000001012516fc BEEp_ReadOneItem(BEEp_FileInfo*, SLU_ChunkInfo*, BEE_FolderItem*, unsigned char, BEE_Project*, bool) + 140
      45 BEE.dylib 0x0000000101253f48 BEEp_LoadProject(FILE_Spec*, BEE_FolderItem*, unsigned char, unsigned char, unsigned char*, BEE_ActiveItemInfo*, unsigned int*, BEE_Project*) + 8424
      46 BEE.dylib 0x0000000101251d1f BEE_LoadProject(FILE_Spec*, BEE_FolderItem*, unsigned char, unsigned char, unsigned char*, BEE_ActiveItemInfo*, unsigned int*, BEE_Project*) + 175
      47 BEE.dylib 0x000000010114804c BEE_Idle() + 476
      48 BEE.dylib 0x00000001013239f5 BEEp_DoTask + 69
      49 BEE.dylib 0x0000000101147a17 BEE_DoCommand(short, BEE_CommandInfo*) + 567
      50 com.adobe.AfterEffectsLib.framework 0x0000000100705e4a CPDir::OpenFileSpec(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 474
      51 com.adobe.AfterEffectsLib.framework 0x000000010024afce CEggApp::OpenDocumentGuts(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 414
      52 com.adobe.AfterEffectsLib.framework 0x000000010024b52f CEggApp::OpenDocument(FILE_Spec**, unsigned char, unsigned char, unsigned char) + 383
      53 com.adobe.AfterEffectsLib.framework 0x00000001000ab68a GetAECocoaApplication() + 5978
      54 com.apple.AppKit 0x00007fff9302c0e5 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke + 1651
      55 com.apple.AppKit 0x00007fff92e27c23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
      56 com.apple.AppKit 0x00007fff92e2780d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
      57 com.apple.AppKit 0x00007fff92c92b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completionHandler:] + 323
      58 com.apple.AppKit 0x00007fff9302b9e9 -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 306
      59 com.apple.AppKit 0x00007fff92c9243b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 450
      60 com.apple.Foundation 0x00007fff8e8fef0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
      61 com.apple.Foundation 0x00007fff8e8fed7d _NSAppleEventManagerGenericHandler + 106
      62 com.apple.AE 0x00007fff9797ae1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
      63 com.apple.AE 0x00007fff9797ac32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
      64 com.apple.AE 0x00007fff9797ab36 aeProcessAppleEvent + 315
      65 com.apple.HIToolbox 0x00007fff8dab7161 AEProcessAppleEvent + 56
      66 com.apple.AppKit 0x00007fff92c8e246 _DPSNextEvent + 1026
      67 com.apple.AppKit 0x00007fff92c8da2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
      68 com.apple.AppKit 0x00007fff92c81b2c -[NSApplication run] + 553
      69 com.adobe.AfterEffectsLib.framework 0x000000010030d661 CApplication::Run() + 65
      70 com.adobe.AfterEffectsLib.framework 0x000000010027ec96 MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 918
      71 com.adobe.AfterEffectsLib.framework 0x000000010027e8cb EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59
      72 com.adobe.AfterEffects 0x00000001000038ae main + 1838
      73 com.adobe.AfterEffects 0x0000000100003174 start + 52

        • 1. Re: ae crashing when opening project
          riki Level 1

          i manage to open up a auto-save version of the project files (when it can't find the illustrator files). tried to make different versions of the drawings (smaller, older ai-format, ...) but nothing seems to help. when replacing the ai-files, ae crashes, getting a message that refers to that last log message concerning "ae.blitpipe"

          • 2. Re: ae crashing when opening project
            Rick Gerard Adobe Community Professional & MVP

            Did anything change on your system? Software updates or new programs installed?

             

            What happens if you replace one of the illustrator layers with a simple small jpeg or illustrator file that is just a filled rectangle?

            • 3. Re: ae crashing when opening project
              riki Level 1

              Thanks, been trying hard to think what change could cause this, but can't.

              Switched to another hardrive at some point, though. But no software updates.

               

              Hid the ai-files, and opened up the project. Worked fine.

              Replaced the ai-layers with an jpeg. Seems to work.

               

              But, did the same thing a few days ago already. Opened up the project without the original ai-file.

              Renamed the ai-file and replaced all the layers with the layers from the new one.

              Worked well for a day or two, then started crashing again.