In addition to what Eshant had mentioned, you can also :
1. Send an e-mail, from your customer (Adobe ID) e-mail address, to firstname.lastname@example.org, with your details: name, Adobe ID and request.
2. Alternatively, according to an Adobe page you can give them a ring (in the USA, that is):http://learn.adobe.com/wiki/display/wel/Delete+your+account
Thank you so much for your help! I will do this. Regards, Alice
Thanks Eshant, I will try to do that, however by experiences with the chat
people have been less than positive in the past. Regards, Alice