13 Replies Latest reply on May 18, 2014 12:29 PM by data_cloud

    Cannot uninstall Adobe Flash Player 11 Active X

    data_cloud

      hi.

      i am using avast free antivirus.

      they have a software updater and all was fine until last week when my flashplayer activex got stuck 'preparing' to update (it seems 'stuck') and never fully updates.

      i was in touch with avast community (http://forum.avast.com/index.php?topic=150163.new;topicseen#new)  and was given links to uninstall flashplayer plugin (and all background files).

       

      i followed instructions to remove without using Control Panel via http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html   but still stuck 'preparing' to update.

      obviously something is corrupted, but since i cant find flashplayer or activex on my system (searched thru start button), i've no idea where to turn.

       

      any help would be appreciated.  thanks in advance.