0 Replies Latest reply on May 13, 2014 4:35 PM by pblok

    Getting following error when trying to download ebooks: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12


      I AM TRYING TO USE A GLOWLIGHT I JUST PURCHASED, BUT KEEP GETTING ERROR: E-AUTH-BAD-DEVICE-KEY-OR-PKCS12.  Can you tell me what I need to do to correct this problem?