Does it happen for all users or only for particular user? please send the screen shot with CC team order number & the Adobe ID to the mail that I have send to you.
The error indicates that the user has not
logged in as Admin with complete permission & privilege, more over the
restrictions are due to firewall & security of the IT department.
I would request you to contact our
technical team chat via http://adobe.ly/yxj0t6
to get complete resolution.