1 Reply Latest reply on May 14, 2014 10:08 AM by m_vargas Branched to a new discussion.

    cant uninstall flash player v 13 still says it has it installed

    novau00

      I have uninstalled the flash player v13 but still it says installed ?

      How to check whats wrong as I cant install a new version as then youtube stops working

      YOUR SYSTEM INFORMATION
      Your Flash Version

      13.0.0.206

      Your browser name

      Firefox

      Your Operating System (OS)

      Windows (Windows 7)

       

      It was only removed from Internet Explorer 10 both Firefox 24.5 ESR and Google Chrome Version 34.0.1847.131 the Flash is still present

      YOUR SYSTEM INFORMATION
      Your Flash Version

      13.0.0.206

      Your browser name

      Google Chrome

      Your Operating System (OS)

      Windows (Windows 7)

       

      YOUR SYSTEM INFORMATION
      Your Flash Version

      Not installed

      Your browser name

      Internet Explorer

      Your Operating System (OS)

      Windows (Windows 7)

        • 1. Re: cant uninstall flash player v 13 still says it has it installed
          m_vargas Adobe Employee

          Hi,

           

          Google Chrome pre-installs the Flash Player in their browser.  That is why it is showing as installed in the screen-shot you posted.  Firefox does not pre-install Flash Player.  You didn't specify how you uninstalled Flash Player.  Did you use the Flash Player entry in the Control Panel or the uninstaller?  The uninstaller will uninstall all versions of Flash Player on the system, except for the version pre-installed with Google Chrome, however, you can disable that by navigating to chrome://plugins.  You may need to click on the '+' sign next to 'details' in the upper right to view all installed plugins.

           

          --
          Maria